It’s often easy to forget the difference we make in the day to day lives of members.  I’ve just received this from a member who I telephoned earlier on in the week.

Hello,

Just a quick thank you note to Martyn. You phoned me two days ago when I said I was on cyanocobalamin instead of hydroxocobalamin. I took your advice and visited my GPs practice. A different doctor said immediately I was on the wrong cobalamin, apologised, and said she would talk to the other doctor. She injected me there and then, and set up another series of injections.
Interestingly, she also said that the new guidelines In Scotland are for an injection every 10-12 weeks, so things are moving away from the inflexible 12 week period and in the right direction!

Thanks again,

 

We’ll keep on doing what we do!