Two Broken Arms and a further Update on ‘The Complaint’

by | Nov 17, 2014 | 0 comments

Here we go again – another sad tale.  I took a telephone call on Friday.  It was from a member who had joined a few years ago on behalf of her mother who had been diagnosed with Pernicious Anaemia.

“I just thought you’d like to know that my mother is in hospital.  She is in her 80s and has been stumbling around for a few months and last week she fell and broke both of her arms.

“I went with her to the hospital and one of the hospital doctors was examining her and asked if she had any medical condition.  She replied that she had Pernicious Anaemia.  The doctor asked when she had her last injection.  She told him it was last given eighteen months ago.  I was shocked.  I asked my mother why they had stopped her injections and she said she didn’t know why just that when she went for her three-monthly injection the nurse said that the doctor said she didn’t need them any more.

“What can I do”?

I told her that I would write to the medical director of the Clinical Commissioning Group.

Then, ten minutes later I had another call.  It was from the lady I had been successful with in getting her injections re-instated after I had written to the Medical Director of her CCG.

“They’ve stopped my injections again” she told me………

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